4.5
4.5322714
Based on 1077 reviews
from our Customer Excitement Score survey*
What our customers are saying
Great service, very polite , makes process quick and simple
The rental car transaction from start to finish was great. Tanaria was a great start as she upgraded my car at no extra charge due to the fact that my car was not ready yet and made sure I was in and out.
There was a nice lady with semi-golden locs that provided a chair for me as I waited for the car cleaning. The male the cleaned the car helped locate the parking brake. Also the young male that made sure I was waiting for Sixt and estimated my wait. All took 15 mins tops.
Even the personnel when I dropped that car off was pleasant a made sure my finished reservation was great.
I would definitely rent again from Sixt at the Washington Union Station location. Great staff all around from what I experienced.
Tanaria was an absolute LIFE SAVER for us on a recent trip. We missed our rental window with another company and NO ONE had cars available except for SIXT. Even without a reservation she was able to get us into a great car for wonderful price - I'm convinced it was the last car available at Union Station. She was friendly, helpful, and made everything easy and efficient. Will definitely use SIXT again!
*Our Customer Excitement Score is based on a survey sent to all customers who booked at Washington DC Union Station. The score is an average of all customer responses.