I gave the highest rating because the entire process, from reception, explanation of conditions, car inspection, to the return of the vehicle, went smoothly. Everything was well explained and accompanied. The entire team was super polite and cordial, qualities that are hard to find these days. From Diana at the counter, to the guy with the braids whose name I forgot, to André who received the vehicle. The whole team is 5 stars. I will certainly recommend the service and will use it again in the future.